Pay City Service Bill

Pay Online With Credit / Debit Card

The City of Fairmont has partnered with Payment Service Network. For your convenience you may now pay your city utility bill online by using your credit / debit card or electronic check.

Please Provide: 14-digit customer account number, which is located on your utility service bill.

Pay via Telephone with Credit / Debit Card

If you would like to make a payment by telephone through a credit / debit card or electronic check, please call 1-877-885-7968.

Please Provide: 14-digit customer account number, which is located on your utility service bill.

Pay by Mail

If you would like to make a payment via mailer delivery, please mail your payment to the address noted below. Please be aware that the City of Fairmont, Water Board, is not responsible for delayed mail deliveries. Payments will be processed on the day it is received.

City of Fairmont Water Board
Lock Box
P.O. Box 182304
Columbus, OH 43218-2304

Pay by Automated Clearing House (ACH) (Automatic Payment)

The city offers you a convenient way to pay your city bill each month. Simply complete our signup form, and we'll automatically deduct your water payment from your checking or savings account. You will no longer have to remember to pay your bill, and it will always be paid on time. 

Please complete the ACH Pre-Authorized Payment Agreement form (PDF) and attach a voided check and mail to: 

City of Fairmont Customer Service Center - ACH
P.O. Box 1428
Fairmont, WV 26555-1428

Pay By Drop Box Location

If you need to make a payment after hours, you may deposit your payment in our drop box located in the front of the building at the address noted below. Please do not drop off your payment during our normal operating hours from 8:30 a.m. to 4:30 p.m.; payments dropped off during our normal operating hours will not be processed until the following day.

Please note: the drop box at City Hall should not be used for utility payments.