The City of Fairmont maintains a full-time staff of 5 in its Meter Department along with Meter Department Supervisor Donald "Donnie" Waller located at the Fairmont Wastewater Treatment Plant. The Meter Department reads residential, commercial, industrial and resale meters. The readings are then forwarded to the finance office for billing.
The Meter Department also:
- Addresses some customer complaints not being resolved by the Billing Department
- Adjusts bills for underground water leaks per Public Service Commission guidelines
- Checks meter readings for billing
- Checks no water calls by customers
- Collects delinquent bills for the finance office
- Replace broken or stopped meters
- Tests meters per Public Service Commission guidelines
- Turns on and turns off water service as per customer request
