About Us

Mission Statement

To serve our customers by providing safe, clean, good-tasting drinking water with environmentally acceptable wastewater treatment and protect the Fairmont watershed from storm water runoff while protecting and preserving our natural resources, public health and the environment.

Our Goals

  • Continually exceed regulatory compliance
  • Excellence in customer service, teamwork and technology
  • Improve communications with our customers and strengthen our public relations within the community we serve
  • Protect the health and welfare of our employees by providing a comprehensive
  • safety program with education and training

    Provide efficient infrastructure utilizing state-of-the-art technology to provide capacity for growth and economic development

Management Team

The City of Fairmont Utility manages the Water, Sewer and Storm Water systems with the assistance of our professional staff through 7 operating departments:

  • Administration
  • Engineering
  • Field Services
  • Meter / Customer Service
  • Storm Water Utility
  • Wastewater Treatment
  • Water Filtration

Bills

See a sample Utility Bill (PDF). This included the breakdown of all rates for all services.